FAQ

You can learn more from our asked questions

Find out here the answers to our most asked questions. We at Get it Clean Services guarantee clear communication, no surprises ever!

We’re proud to offer professional housecleaning and commercial cleaning services and employ cleaners who pride themselves on top-quality services. After undergoing an extensive background check, each member of our team is thoroughly trained on every step of our detailed cleaning plans. We also back all of our work with a 24-hour warranty. These are just a few of the many reasons why customers trust Get it Clean Services Inc.
You can rest assured that all of our professional housecleaners are fully trained and insured. We respect all of our customers by never smoking, drinking, eating, or using appliances during our home cleanings. We wear uniforms with pride and confidently carry out services that exceed expectations. We also undergo regular training to ensure that we’re always up to date with all of the latest and greatest cleaning techniques. For additional safety and peace of mind, the work we perform for each customer is held accountable by a trusted and experienced supervisor.
At Get it Clean Services, we recognize the importance of communication, especially when it comes to important valuables in your home or office and any specific cleaning requests you may have. Our house cleaners and commercial cleaners value your trust and do everything possible to earn it by performing reliable, affordable, top-notch cleaning services designed to meet your needs and exceed your expectations.
The cleaning service from Get it Clean is here to help. To allow us to be most efficient, it is helpful if you pick up toys, laundry, household items, and clutter before the team arrives. This allows us to move through your home more quickly, which can lessen the cost. If you want us to change your bed, Please leave fresh linens out so we can change the bedding. And put away any important documents and valuables. No worries though, we’re ready to tackle messes, and will neatly pile and arrange any items left on floors or furniture.
Although it is preferred, you are not required to be home for your cleaning. Because we work on an 8 a.m. to 4 p.m. schedule, Monday to Friday, most of our customers aren’t home when we arrive. In a majority of these cases, our insured cleaning professionals are provided with a spare key or door/garage code.
While we cannot warranty our exact time of arrival because we give every home the attention it deserves and requires, and also because of possible traffic, and/or other delays that is out of our control. We do offer arrival windows for your convenience. Get it Clean Services uses a unique “On-time arrival Software”. A software to log your preferences so our services are as minimally disruptive as possible.
When you schedule house cleaning services with Get it Clean Services, we’ll give you an arrival time. Because we give homes the individualized attention they deserve, we may not be able to arrive at that exact time that we gave you, but we do our best to ensure that our cleaning crew will arrive at that time or a max of one hour later. If we think they will be arriving later than one hour for some reason, we will contact you to make sure if that is ok.
At Get it Clean Services, we treat every single home we clean with the utmost respect. If something happens to break during our routine service, we’ll do our best to repair or replace the item. We are fully insured, so claims can be filed when appropriate.

We only recommend that if you have any expensive, irreparable, or collection items, to store them in a safe place or let us know prior to the cleaning so our cleaners can be extra careful around those items
Get it Clean Services is proud to be a worry-free cleaning service solution. This means that we take care of any personal liability with regard to social security taxes and work-related injuries. We’re fully licensed and insured for your peace of mind.
Our professional housecleaning services are designed to keep your home comfortable and clean. We customize services to accommodate your preferences so you never have to worry about paying for a service you don’t need or want.

To ensure we provide your home with the highest quality of care, we don’t typically:

Clean toys
Clean the inside of your fireplace
Pick up clutter
Do laundry
Wash dishes*

We want to make sure that all of your belongings are in the right place when we leave, which is why we leave these organizational tasks to you. However, we’re happy to clean the inside of your cabinets, stove, and refrigerator upon request.
While we offer a wide range of home cleaning services, we will not resurface/wax/refinish floors, put away dishes (we offer this service as addon), wet wipe light bulbs, move large furniture, or dispose of an excessive amount of trash. We can also not clean exterior windows, mold, bio hazards, pet waste and insect or rodent problems.
No. We arrive with all of the cleaning materials we need and take them with us when we leave. We’re proud to use the best products and vacuums on the market to ensure that we leave your home looking spotless.

If you have any preferences in regards to what cleaning products we use, feel free to let us know and we’ll do everything we can to work with your requests.
Get it Clean Services understands how unpredictable life can be. That’s why we work with your schedule to ensure that we’re cleaning your home at a time that’s most convenient for you. If you need to cancel or reschedule a cleaning, we recommend that you call about 72 hours before your next scheduled service. We’ll do our best to accommodate all of your scheduling needs.

Thanks to our contract-free cleaning system, you never need to worry about being locked into a cleaning plan. Our flexibility is just one of the many Get it Clean Services perks and it helps us ensure the satisfaction of many homeowners across the state.
During the event that one of your routine cleanings falls on a holiday, we’ll reach out to you. Our team will also remind you of any additional house cleaning services that we can provide you with so you can be prepared for the upcoming holiday. We’ll do our best to work with your schedule.
Payments are due on the day of your scheduled service. Most of our valued customers leave cash or a check on the kitchen counter, but we also accept credit card payments through Paypal as well as Zelle transfer and Venmo payments. If you choose to write us a check, please make it payable to Get it Clean Services.

A fee of $35.00 will be charged for all returned checks
We don't offer "cash price" as our prices are already lower than most cleaning companies in the area.
In some instances it may make sense to do an hourly service. We have a minimum of 4 hours when booking hourly services. This is generally reserved for very large homes or homes where we are only doing a couple of rooms or homes with a lot of clutter or dirt. Please note there is no guarantee on our hourly service and we cannot come back and re-clean if you do an hourly service.

*The online booking for house cleaning service is based on hourly rate.
We do provide carpet cleaning to our Residential Clients as a addon to their services (fantastic price). We use a dry extraction cleaning method that gives your carpet a thorough deep cleaning.
Call us within 24 hours and we will re-clean the area, free of charge.

Still have Questions? Contact us Below!

For any inquiries relating to House Cleaning Services or Commercial Cleaning Services, feel free to contact us by call, email, or leave us a message below.

Head office address:

552 Central St, Stoughton MA.

Call for help:

(781) 357-6612
(781) 408-2974 (Text Only)

Mail for information:

(optional, add your number here if you would like us to call or text you)